Your Well-Being Is Our Priority

Pokerd Responsible Gaming — Enjoy the Game, respect your limits, stay well

Betting is entertainment — it should never be a source of stress or anxiety. Pokerd wants every member to understand their limits, stick to them, and play with peace of mind. This page has everything you need to help you do just that.

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Our Commitment

Pokerd believes entertainment and responsibility go hand in hand. Your well-being is at the heart of everything we do.

The 18+ registration policy is strictly enforced

Budget limit setting is always available

Self-exclusion is available at any time

Our Support Team Is Always Ready

18+ Mandatory

Personal Limits

Cooling-Off Option

24/7 Support

Responsible Gaming Tools

Everything Pokerd offers to keep your gaming safe and in control

Deposit Limit

Set your own daily, weekly, and monthly deposit limits. Once set, they take effect immediately — and reducing a limit applies instantly.

Session Time Limit

Decide how long you want to play in one sitting. Once your time is up, Pokerd will automatically log you out.

Cooling-Off Period

Need a short break? Temporarily suspend your account for anywhere from 1 day to 6 months. You won't be able to log in during this period.

Self-Exclusion

Self-exclude for anywhere between 6 months and 5 years for a longer break, with a permanent closure option also available. Once this decision takes effect, it cannot be reversed.

Reality Check

Your win/loss summary will be shown at regular intervals, so you can see how long you've been playing and how much has been wagered.

Help Center

If you're struggling with betting, Pokerd's support team is ready to help. Reach out via live chat and speak to someone directly.

Do a Quick Self-Check

Read through the questions below carefully. Check any that feel relevant to you. This isn't a test — it's simply a way to better understand yourself.

When you lose a bet, you feel the urge to place a bigger one to win the money back

I try to hide my betting from family or friends

I want to stop betting but can't, or find it hard to quit

I end up using household money for betting

Feeling restless or irritable when not betting

Betting is affecting your sleep, work, or time with family

How to Set a Limit

Set your play limits in just a few simple steps

Go to Profile Settings

Tap your name in the top right corner, then select 'Responsible Gaming' or 'Account Settings'.

Choose a Limit Type

Deposit limits, session time, bet limits, or self-exclusion — choose whatever works best for you.

Enter an Amount or Time

Enter a daily/weekly/monthly amount or the duration of your break.

Confirm

Changes take effect immediately upon confirmation. Decreases apply instantly; increases take 24 hours to process.

Limit Type

Choose any limit that suits your needs

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Deposit Limit

Limits can be set on a daily, weekly, or monthly basis.

Instant Effect

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Session Time

Set your own maximum continuous play time — anywhere from 30 minutes to 8 hours.

Auto Logout

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Bet Limit

Set a maximum stake amount for any single bet.

Per Bet

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Self-Exclusion

Suspend your account for anywhere from 6 months to permanently.

Long-Term Break

Recognize the Warning Signs

Betting should be fun. But sometimes it can become a habit that leads to real problems. If you notice any of the signs below in yourself, take caution and seek help.

Urge to place bigger bets to recover losses ("chasing losses")

Hiding your betting activity from family or friends

Spending money set aside for household or emergency expenses on betting

Feeling restless or irritable when unable to bet

Being unable to stop betting even when it's affecting your sleep or work

Borrowing money from friends or family to place bets

The Golden Rules of Responsible Gaming

Keep these guidelines in mind to stay safe on Pokerd:

Set Aside a Budget for Entertainment: Only bet what you can afford to lose without it affecting your life.
No Guaranteed Wins: Betting isn't always about winning. Every bet carries the risk of a loss.
Don't Bet on Impulse: Supporting a team doesn't mean they're guaranteed to win.
Keep a Clear Head: Never bet under the influence of alcohol or any other substance.
Take a Break: Avoid playing for long stretches at a time. Set session limits to keep things in check.
Don't chase your losses: Chasing losses with bigger bets is the biggest mistake you can make.

If something feels wrong, don't wait — contact Pokerd support. We won't judge you; we'll help.

What Responsible Gaming Means

At Pokerd, "responsible gaming" isn't just a page or a few buttons — it's our entire philosophy. We believe online betting is a legitimate form of entertainment, but without the right approach it can lead to harm. That's why, from day one, Pokerd has been built as a platform where the fun of play and personal safety go hand in hand.

In Bangladesh, cricket is more than a sport — it's a passion. And that passion is what draws many people to betting. But in the heat of the moment, it's easy to lose sight of your limits. That's exactly when Pokerd's responsible gaming tools are there for you.

Keep in Mind: Betting should never be seen as a source of income. It's entertainment — just like going to the cinema or eating out.

Pokerd's Responsible Gaming section was built with people in mind who sometimes lose sight of their limits. We believe that with the right tools and the right information, anyone can play responsibly.

If you feel your betting is under control and it's purely entertainment for you — great! But even so, set a budget limit. Small steps like this can often prevent bigger problems down the line.

The Responsible Gaming section is always visible on every Pokerd account — no digging around required. All tools are accessible directly from Settings. Our support team is ready to help at any time, and all conversations are completely confidential.

For some people, betting can become a problem — and there's no shame in that. Experts recognize gambling addiction as a mental health condition that is treatable. We don't want any Pokerd member to face this alone.

FAQs

Frequently asked questions about responsible gaming

To view all ongoing promotions and special offers on Pokerd, visit the 'Bonus' Head to the promotions section — all active offers are in one place. Major promotions also appear as banners on the home page. New weekly offers typically go live every Monday, though new offers can be added any day for big tournaments or special occasions. Keep notifications on so you're alerted the moment a new offer drops. Expired offers are automatically removed from the list.

For a temporary break, choose a 'cooling-off period' — you'll find this under 'Responsible Gaming' in your account settings. It can be set anywhere from 1 day to 6 months, during which login is disabled. For a longer break, choose self-exclusion — from 6 months up to a permanent closure. To delete your account entirely, email support@pokerd.ws or ask via live chat and the team will take care of the process. Make sure to withdraw any remaining balance before deleting your account.