Data Protection Policy

Pokerd Privacy Policy — Your Data Completely Secure With Us

When you register, place a bet, or make a payment on Pokerd, certain information is shared with us. This page clearly explains what we collect, why we collect it, and how securely it is stored.

Last updated: January 2026
SSL Secured
256-bit Encryption
Data Never Sold
No Third-Party Sharing
Right to Erasure at Any Time
24/7 Security Monitoring
Regular Security Audits

Our Core Principles on Data Protection

Pokerd's commitments to protecting your privacy

Encrypted Storage
All your data on Pokerd is stored with 256-bit SSL encryption. Payment information is held on a separate, secured server and is never mixed with general data.
Data Sales Prohibited
pokerd never sells your personal information to advertisers or third parties. This is an absolute, non-negotiable policy.
Minimal Data Collection
We only collect the information needed to provide our services — nothing more.
Your Control
You can view, correct, or request deletion of your data at any time. Closing your account will result in your data being removed.
Marketing Preferences
You can opt out of pokerd marketing emails or SMS at any time. Simply go to your profile settings to unsubscribe.
Regular Security Audits
pokerd's data security measures are regularly audited by independent third-party experts. Any vulnerabilities identified are addressed promptly.
01
What Data We Collect

When you use Pokerd's services, certain information naturally comes our way. This falls into two categories: what you provide directly, and what is collected automatically as you use the platform.

Data Type What's Included Purpose
Identity Name, date of birth, national ID number Age & Identity Verification
Contact Mobile number, email address Account & Support
Payment Mobile banking number, transaction history Deposit & Withdrawal
Usage Betting history, login time, device information Service Improvement & Security
Technology IP address, browser type, cookies Fraud Prevention

Pokerd never stores your full payment card number or PIN. Payment details are processed directly through an encrypted payment gateway.


02
How Your Data Is Used

Pokerd uses your data solely for specific, clearly defined purposes. No information is ever used beyond what is necessary.

  • Account Management: For registration, login, and identity verification
  • Payment Processing: To process deposits and withdrawals safely
  • Customer Support: To resolve issues and provide support
  • Security: To detect fraud, multiple accounts, and suspicious activity
  • Service Improvement: To enhance the platform experience (anonymous analytics)
  • Legal Obligation: To comply with directives from government or regulatory authorities

Marketing or promotional messages are only sent with your explicit consent. You can opt out at any time.


03
Who Your Data Is Shared With

Pokerd shares your information outside the organization only in very limited circumstances. Those situations are clearly outlined below:

  • Payment Provider: bKash, Nagad, Rocket — only the information required to process transactions
  • Identity Verification Service: Trusted third-party verification providers for the KYC process
  • Law Enforcement: Under a court order or valid legal claim
  • Technology Infrastructure: Cloud service providers, under strict confidentiality agreements

To be clear: pokerd never sells or shares your information with advertisers, data brokers, or any other party for commercial purposes.

Before sharing data with third parties, a formal confidentiality agreement is signed, and they may only use that data for the specified purpose.


04
Cookies & Tracking Technologies

Pokerd's website and app use cookies — small text files stored on your device. They fall into three categories:

  • Essential Cookies: To keep login sessions active — disabling these will prevent the platform from functioning
  • Functionality Cookies: To remember your preferences (e.g. language, odds format)
  • Analytics Cookies: To understand which parts of the site are used most (anonymised)

You can manage cookies through your browser settings. However, disabling essential cookies may prevent login from working properly.


05
Data Security Strategy

Pokerd follows the highest industry standards to protect your data. Below is an overview of our security measures:

SSL/TLS Encryption256-bit
Server Security LevelMaximum
Transaction VerificationTwo-Factor
Account Security2FA Supported

We also conduct regular penetration testing, maintain data backups, and follow a policy of notifying users within 72 hours of any security incident.


06
Your Rights
Right to Access
You can request to view what personal data we hold about you at any time.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data at any time by closing your account.
Right to Restrict Processing
You can request that data processing be restricted or stopped in certain circumstances.
Data Portability
You can request an export of your data in a specific format.
Right to Opt Out of Marketing
You can unsubscribe from promotional messages at any time.

To exercise any of these rights, please contact us directly support@pokerd.ws— email us or reach out via live chat. We typically respond within 7 business days.


07
Minor Protection

Pokerd's services are strictly for users aged 18 and above. We do not knowingly collect or store personal data from minors.

Date of birth is verified at registration. Proof of age may also be requested during the identity verification process. If a minor registers an account by misrepresentation, it will be closed immediately.

For Parents: If your child has mistakenly created a pokerd account, please notify us at support@pokerd.ws. We will close the account immediately.


08
Data Retention Period

Pokerd does not retain data beyond what is necessary. Different types of data are kept for different periods:

  • Account Information: For as long as the account remains active
  • Transaction Records: Up to 5 years for legal compliance purposes
  • Betting History: 3 years after account closure
  • Cookie & Session Data: At the end of the session or within a maximum of 30 days
  • Support Conversation: 2 years after last contact

Upon an account closure request, all data beyond legal retention requirements will be deleted within 30 days.


09
Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact our Data Protection team:

  • Email: support@pokerd.ws
  • Live Chat: Chat icon at the bottom-right corner of the platform
  • Response Time: Typically within 24–48 hours

This Privacy Policy may be updated from time to time. Users will be notified of significant changes via email or in-app notification.

General Enquiries

Frequently Asked Questions

To earn free spins and daily check-in bonuses, log in to the app or website every day. Once logged in, you'll see the check-in button on the home screen or in the 'Promotions' section — tap it to claim your daily reward. Free spins are generally applicable to specific slots games, and some spins may have an expiry date. Checking in on consecutive days may increase your reward amount — this is known as a 'streak bonus.' Keep app notifications turned on for updates, as additional free spin offers may be available during special events.

Using pokerd's responsible gaming tools is straightforward. Log in to your account and go to 'Account Settings' or the 'Responsible Gaming' section. From there, you can set daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Lowering a limit applies instantly, while increasing one requires a 24-hour waiting period. If you need a complete break for a period of time, choose the 'Cooling-Off Period' option — you can pause for anywhere between 1 day and 6 months. A permanent self-exclusion option is also available.

Play Safe, Bet with Confidence

At Pokerd, your data is secure, payments are safe, and the full experience is available in Bangla. Get started today.

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